January 2, 2021 Comments 0 Ubuntu Forums 171 Views

Ubuntu desktop 20.04 LTS screen doesn't wake after going to sleep

I’m having an issue with Ubuntu desktop 20.04 where my screen won’t switch on after going to sleep. When I press a key to wake the system up after the screensaver it doesn’t come back for some reason. The problem seems intermittent, when I press the power button on the screen it doesn’t show the OSD message (so there is a signal) but the screen is completely blank. If I leave it for a few minutes, the signal will disappear and then the OSD message comes back. If I power the screen on first and then press a key on the keyboard, the login page will show about 50% of the time. Sometimes pressing the power key will help. When the display is malfunctioning I cannot bring up the terminal with CTRL + ALT + F3.

I’m using an external monitor connected by HDMI, and an Nvidia graphics card (the drivers all seem to be set up correctly). I actually noticed this problem with onboard graphics (before installing the nvidia card) so I don’t think it’s driver related.
I noticed that there are some apparmor denials the dmesg log on /org/freedesktop/ paths around the same time (are these related)? I don’t know very much about apparmor so would appreciate some guidance there. I’m not using any custom apparmor profiles.

Thanks 🙂

Code:

# dmesg log [ 288.854836] audit: type=1400 audit(1609595950.565:89): apparmor="DENIED" operation="capable" profile="/snap/snapd/10492/usr/lib/snapd/snap-confine" pid=2836 comm="snap-confine" capability=4 capname="fsetid" [ 290.107404] audit: type=1326 audit(1609595951.817:90): auid=1000 uid=1000 gid=1000 ses=4 pid=2836 comm="snap-store" exe="/snap/snap-store/518/usr/bin/snap-store" sig=0 arch=c000003e syscall=314 compat=0 ip=0x7f4bff739639 code=0x50000 [ 290.370340] audit: type=1107 audit(1609595952.077:91): pid=759 uid=103 auid=4294967295 ses=4294967295 msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/NetworkManager" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.13" pid=2836 label="snap.snap-store.ubuntu-software" peer_pid=761 peer_label="unconfined" exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?' [ 290.887571] audit: type=1107 audit(1609595952.597:92): pid=759 uid=103 auid=4294967295 ses=4294967295 msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.11" pid=2836 label="snap.snap-store.ubuntu-software" peer_pid=782 peer_label="unconfined" exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?' [ 290.887979] audit: type=1107 audit(1609595952.597:93): pid=759 uid=103 auid=4294967295 ses=4294967295 msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.11" pid=2836 label="snap.snap-store.ubuntu-software" peer_pid=782 peer_label="unconfined" exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?' [ 290.909562] audit: type=1107 audit(1609595952.617:94): pid=759 uid=103 auid=4294967295 ses=4294967295 msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.11" pid=2836 label="snap.snap-store.ubuntu-software" peer_pid=782 peer_label="unconfined" exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?' [ 290.909914] audit: type=1107 audit(1609595952.617:95): pid=759 uid=103 auid=4294967295 ses=4294967295 msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/PolicyKit1/Authority" interface="org.freedesktop.PolicyKit1.Authority" member="CheckAuthorization" mask="send" name=":1.11" pid=2836 label="snap.snap-store.ubuntu-software" peer_pid=782 peer_label="unconfined" exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?' [ 291.197614] audit: type=1400 audit(1609595952.905:96): apparmor="DENIED" operation="open" profile="snap.snap-store.ubuntu-software" name="/etc/PackageKit/Vendor.conf" pid=2836 comm="snap-store" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 [ 298.196733] audit: type=1400 audit(1609595959.905:97): apparmor="DENIED" operation="open" profile="snap.snap-store.ubuntu-software" name="/var/lib/snapd/hostfs/usr/share/gdm/greeter/applications/gnome-initial-setup.desktop" pid=2836 comm="pool-org.gnome." requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 [ 298.219801] audit: type=1400 audit(1609595959.929:98): apparmor="DENIED" operation="open" profile="snap.snap-store.ubuntu-software" name="/var/lib/snapd/hostfs/usr/share/gdm/greeter/applications/gnome-initial-setup.desktop" pid=2836 comm="pool-org.gnome." requested_mask="r" denied_mask="r" fsuid=1000 ouid=0